Frequently Asked Questions - About botswana brilliance

Botswana Brilliance is a premier retailer and a wholesaler of high-quality polished diamonds, exclusively sourced from Botswana. Our diamonds are limited to 2 carats and above, a minimum color grade of F, clarity of VVS1 and above, and an excellent cut. What sets us apart is our commitment to promoting diamonds that are superior in quality, ethically sourced, traceable from rough to polished.

The GIA Diamond Origin Report is a full assessment of a diamond's 4C's (carat, cut, clarity, color) of diamond quality. In addition, it includes the added identification of the country where the diamond was mined and a laser inscription of the report number on its girdle.

DiamondEye is an innovative technology for identifying, protecting, and verifying diamonds that that provides customers with "fingerprint" of the diamond they purchase. The certification enables tracking of each diamond with confirmed origin and identity preventing switching.

To purchase our exquisite diamonds, you can explore our inventory on our website, where each diamond is listed with detailed specifications. Once you've found the perfect diamond, simply add it to your car and proceed to checkout.

At Botswana Brilliance, we welcome retail business owners who are interested in purchasing our diamonds. If you are interested in buying larger quantities or wish to explore bulk purchase options, we encourage you to get in touch with us. Our team will work closely with you to understand your specific needs and provide you with the best solutions tailored to your business. 

For inquiries related to bulk purchases, special pricing, or other business related questions, please contact us at clientrelations@botswanabrilliance.com.

We ship your diamonds free with the utmost care and security through FedEx, a renowned company in secure logistics. you can expect your purchase to be delivered safely and efficiently. The delivery takes about 10 - 14 business days, you will be able to track your order throughout its process.

We offer the convenience of multiple payment methods, including bank wire and major credit cards. You can choose the option that suits you  best.

For bank wire order, please contact our client relations at clientrelations@botswanabrilliance.com

We understand that buying a diamond is a significant decision. you have the peace of mind of our 30-day return policy. If you are not completely satisfied with your purchase, you can return it within 30 days for an exchange or a full refund. There is a shipping and handling fee of $75 for a refund. 

To receive an authorization for a return, please contact us at clientrelations@botswanabrilliance.com